://osf.io/evfkq
https://osf.io/evfkq
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- foaf:isPrimaryTopicOf
is primary topic of
trove:Indexcard/trove/index-card/40c20c6e-f2f1-429f-80fc-77ccf751a3c2
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osf:Project://osf.io/evfkq
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
https://osf.io/evfkq
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- dcterms:created
language:en Date created
language:en Date Created
2018-08-17
- dcterms:description
language:en Description
Library has a very important role in the learning process, both for primary, secondary and higher education level. So the main function of the library is to serve students and educators or users of outside education in finding a reference to a sub-field of science or science they are studying. For that, a library that can serve, have references required by the user, can read books and learn in library room.The comfort room and amenities will be a good service value. Library staff who serve also reinforce a good service system. Elibrary services connected with a variety of e-library of agencies in the country and abroad will be an added value to the quality of library services. This study aims to determine how the quality of service of a library. Data taken using a questionnaire developed from the SERVQUAL, where the number of respondents as many as 125 people. Analysis of the data by using the pair-test and factor analysis. From the analysis, showed Tangible components of quality of service already exceeded expectations, while for components Reliability, Responsiveness, Assurance and Empathy, the service quality value is still below the expected value.
- dcterms:identifier
language:en Identifier
https://doi.org/10.17605/OSF.IO/EVFKQ
https://osf.io/evfkq
- dcterms:modified
language:en Date Modified
language:en Date modified
2018-10-15
- dcterms:title
language:en Title
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
- osf:keyword
language:en Tag
SERVQUAL
perceived value
service quality
expected value
- dcterms:creator
language:en Creator
dcterms:Agentfoaf:Person://osf.io/8wmn9
Rorim Panday
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- dcterms:identifier
language:en Identifier
https://osf.io/8wmn9
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familyName
Panday
- foaf:givenName
Given name
Rorim
- foaf:name
language:en Name
name
Rorim Panday
- dcterms:identifier
- dcterms:publisher
language:en Provider
language:en Publisher
dcterms:Agentfoaf:Organization://osf.io
OSF
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language:en Identifier
https://osf.io
- foaf:name
name
language:en Name
OSF
- dcterms:identifier
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sameAs
://doi.org/10.17605/OSF.IO/EVFKQ - dcat:accessService
language:cs služba pro přístup k datům
language:es servicio de acceso de datos
language:en data access service
language:it servizio di accesso ai dati
language:da dataadgangstjeneste
dcterms:Agentfoaf:Organization://osf.io
OSF
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- dcterms:identifier
language:en Identifier
https://osf.io
- foaf:name
language:en Name
name
OSF
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- osf:hostingInstitution
dcterms:Agentfoaf:Organization://cos.io/
Center for Open Science
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- dcterms:identifier
language:en Identifier
https://ror.org/05d5mza29
https://cos.io/
- foaf:name
name
language:en Name
Center for Open Science
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sameAs
://ror.org/05d5mza29
- dcterms:identifier
- osf:supplements
language:en Associated preprint
osf:Preprint://osf.io/34kyf
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
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- dcterms:created
language:en Date created
language:en Date Created
2018-08-17
- dcterms:dateCopyrighted
language:en Date copyrighted
language:en Date Copyrighted
2014
- dcterms:identifier
language:en Identifier
https://osf.io/34kyf
https://doi.org/10.31227/osf.io/34kyf
- dcterms:rightsHolder
language:en License holder
language:en Rights Holder
Rorim Panday
- dcterms:title
language:en Title
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
- dcterms:creator
language:en Creator
dcterms:Agentfoaf:Person://osf.io/8wmn9
Rorim Panday
more details...
- dcterms:identifier
language:en Identifier
https://osf.io/8wmn9
- foaf:familyName
familyName
Panday
- foaf:givenName
Given name
Rorim
- foaf:name
name
language:en Name
Rorim Panday
- dcterms:identifier
- dcterms:publisher
language:en Publisher
language:en Provider
dcterms:Agentfoaf:Organization://osf.io/preprints/inarxiv
INA-Rxiv
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- dcterms:identifier
language:en Identifier
https://osf.io/preprints/inarxiv
- foaf:name
name
language:en Name
INA-Rxiv
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language:en Type
language:en Resource type
datacite:Preprint
language:en Preprint
more details...
- rdfs:label
label
language:en Label
language:en Preprint
- rdfs:label
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sameAs
://doi.org/10.31227/osf.io/34kyf - dcterms:rights
language:en License
language:en Rights
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name
language:en Name
No license
- foaf:name
- dcterms:created
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qualifiedAttribution
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xsd:integer 0
- prov:agent
agent
dcterms:Agentfoaf:Person://osf.io/8wmn9
Rorim Panday
more details...
- dcterms:identifier
language:en Identifier
https://osf.io/8wmn9
- foaf:familyName
familyName
Panday
- foaf:givenName
Given name
Rorim
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name
language:en Name
Rorim Panday
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- dcat:hadRole
language:it tiene rol
language:it haRuolo
language:en hadRole
language:da havde rolle
language:cs sehraná role
osf:admin-contributor
- dcterms:created