more details...
- dcterms:modifiedlanguage:en
Date modified
language:enDate Modified
- xsd:date
2023-08-22
- trove:focusIdentifier
https://osf.io/34kyf
https://doi.org/10.31227/osf.io/34kyf
- dcterms:issuedlanguage:en
Date Issued
- xsd:date
2023-08-22
- foaf:primaryTopic
primary topic
- ://doi.org/10.31227/osf.io/34kyf://osf.io/34kyf
- trove:resourceMetadata
- osf:Preprint
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
more details...
- dcterms:createdlanguage:en
Date Created
language:enDate created
2018-08-17
- dcterms:dateCopyrightedlanguage:en
Date copyrighted
language:enDate Copyrighted
2014
- dcterms:descriptionlanguage:en
Description
Library has a very important role in the learning process, both for primary, secondary and higher education level. So the main function of the library is to serve students and educators or users of outside education in finding a reference to a sub-field of science or science they are studying. For that, a library that can serve, have references required by the user, can read books and learn in library room.The comfort room and amenities will be a good service value. Library staff who serve also reinforce a good service system. Elibrary services connected with a variety of e-library of agencies in the country and abroad will be an added value to the quality of library services. This study aims to determine how the quality of service of a library. Data taken using a questionnaire developed from the SERVQUAL, where the number of respondents as many as 125 people. Analysis of the data by using the pair-test and factor analysis. From the analysis, showed Tangible components of quality of service already exceeded expectations, while for components Reliability, Responsiveness, Assurance and Empathy, the service quality value is still below the expected value.
- dcterms:identifierlanguage:en
Identifier
https://osf.io/34kyf
https://doi.org/10.31227/osf.io/34kyf
- dcterms:modifiedlanguage:en
Date modified
language:enDate Modified
2018-12-14
- dcterms:rightsHolderlanguage:en
Rights Holder
language:enLicense holder
Rorim Panday
- dcterms:titlelanguage:en
Title
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
- osf:keywordlanguage:en
Tag
SERVQUAL
expected value
perceived value
service quality
- dcterms:creatorlanguage:en
Creator
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io/8wmn9
- foaf:namelanguage:en
Name
name
Rorim Panday
- dcterms:publisherlanguage:en
Publisher
language:enProvider
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io/preprints/inarxiv
- foaf:namelanguage:en
Name
name
INA-Rxiv
- dcterms:requireslanguage:en
Requires
- osf:File
Service_Quality_Library_Rorim_Panday.pdf
more details...
- dcterms:createdlanguage:en
Date Created
language:enDate created
2018-08-17
- dcterms:identifierlanguage:en
Identifier
https://osf.io/k38dh
- dcterms:modifiedlanguage:en
Date modified
language:enDate Modified
2018-08-17
- osf:fileNamelanguage:en
File name
Service_Quality_Library_Rorim_Panday.pdf
- osf:filePathlanguage:en
File path
/Service_Quality_Library_Rorim_Panday.pdf
- osf:hasFileVersion
more details...
- dcterms:createdlanguage:en
Date Created
language:enDate created
2018-08-17
- dcterms:extentlanguage:en
Extent
0.297 MB
- dcterms:formatlanguage:en
Format
application/octet-stream
- dcterms:modifiedlanguage:en
Date modified
language:enDate Modified
2018-08-17
- osf:versionNumberlanguage:en
Version number
1
- dcterms:creatorlanguage:en
Creator
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io/8wmn9
- foaf:namelanguage:en
Name
name
Rorim Panday
- dcterms:requireslanguage:en
Requires
- urn:checksum:sha-256::63c04a1af02be1f3182f2e0d95073b6d163d197ac30dfc302ee18d739d90aa0a
- osf:storageRegion
more details...
- skos:prefLabellanguage:en
preferred label
- language:en
United States
- osf:isContainedBylanguage:en
Is contained by
- ://osf.io/34kyf
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
- dcterms:subjectlanguage:en
Subject
- skos:Concept
Business Administration, Management, and Operations
more details...
- skos:prefLabellanguage:en
preferred label
Business Administration, Management, and Operations
- skos:broaderlanguage:en
has broader
more details...
- skos:prefLabellanguage:en
preferred label
Business
- skos:inSchemelanguage:en
is in scheme
more details...
- dcterms:titlelanguage:en
Title
bepress Digital Commons Three-Tiered Taxonomy
- skos:inSchemelanguage:en
is in scheme
more details...
- dcterms:titlelanguage:en
Title
bepress Digital Commons Three-Tiered Taxonomy
more details...
- skos:prefLabellanguage:en
preferred label
Business
- skos:inSchemelanguage:en
is in scheme
more details...
- dcterms:titlelanguage:en
Title
bepress Digital Commons Three-Tiered Taxonomy
- dcterms:typelanguage:en
Resource type
language:enType
more details...
- rdfs:label
label
language:enLabel
- language:en
Preprint
- owl:sameAs
sameAs
- ://doi.org/10.31227/osf.io/34kyf
- dcat:accessServicelanguage:es
servicio de acceso de datos
language:csslužba pro přístup k datům
language:dadataadgangstjeneste
language:endata access service
language:itservizio di accesso ai dati
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io
- foaf:name
name
language:enName
OSF
- osf:contains
- osf:File
Service_Quality_Library_Rorim_Panday.pdf
more details...
- dcterms:createdlanguage:en
Date Created
language:enDate created
2018-08-17
- dcterms:identifierlanguage:en
Identifier
https://osf.io/k38dh
- dcterms:modifiedlanguage:en
Date Modified
language:enDate modified
2018-08-17
- osf:fileNamelanguage:en
File name
Service_Quality_Library_Rorim_Panday.pdf
- osf:filePathlanguage:en
File path
/Service_Quality_Library_Rorim_Panday.pdf
- osf:hasFileVersion
more details...
- dcterms:createdlanguage:en
Date created
language:enDate Created
2018-08-17
- dcterms:extentlanguage:en
Extent
0.297 MB
- dcterms:formatlanguage:en
Format
application/octet-stream
- dcterms:modifiedlanguage:en
Date Modified
language:enDate modified
2018-08-17
- osf:versionNumberlanguage:en
Version number
1
- dcterms:creatorlanguage:en
Creator
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io/8wmn9
- foaf:namelanguage:en
Name
name
Rorim Panday
- dcterms:requireslanguage:en
Requires
- urn:checksum:sha-256::63c04a1af02be1f3182f2e0d95073b6d163d197ac30dfc302ee18d739d90aa0a
- osf:storageRegion
more details...
- skos:prefLabellanguage:en
preferred label
- language:en
United States
- osf:isContainedBylanguage:en
Is contained by
- ://osf.io/34kyf
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
- osf:hostingInstitution
more details...
- dcterms:identifierlanguage:en
Identifier
https://ror.org/05d5mza29
https://cos.io/
- foaf:name
name
language:enName
Center for Open Science
- owl:sameAs
sameAs
- ://ror.org/05d5mza29
- osf:isSupplementedBylanguage:en
Supplemental materials
- osf:Project
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
more details...
- dcterms:createdlanguage:en
Date Created
language:enDate created
2018-08-17
- dcterms:identifierlanguage:en
Identifier
https://doi.org/10.17605/OSF.IO/EVFKQ
https://osf.io/evfkq
- dcterms:titlelanguage:en
Title
SERVICE QUALITY OF LIBRARY TOWARD AN INTERNATIONAL COLLEGE QUALITY
- dcterms:creatorlanguage:en
Creator
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io/8wmn9
- foaf:name
name
language:enName
Rorim Panday
- dcterms:publisherlanguage:en
Provider
language:enPublisher
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io
- foaf:name
name
language:enName
OSF
- owl:sameAs
sameAs
- ://doi.org/10.17605/OSF.IO/EVFKQ
- osf:statedConflictOfInterestlanguage:en
Stated conflict of interest
- osf:no-conflict-of-interestlanguage:en
Creator asserts no conflict of interest.
- foaf:isPrimaryTopicOf
is primary topic of
- /trove/index-card/e9aa968a-f6f5-414f-b356-f66faf32bc9a
- dcterms:rightslanguage:en
Rights
language:enLicense
- foaf:namelanguage:en
Name
name
No license
- prov:qualifiedAttribution
qualifiedAttribution
- prov:agent
agent
more details...
- dcterms:identifierlanguage:en
Identifier
https://osf.io/8wmn9
- foaf:name
name
language:enName
Rorim Panday
- dcat:hadRolelanguage:it
haRuolo
language:dahavde rolle
language:enhadRole
language:cssehraná role
language:ittiene rol
- osf:admin-contributor